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Coaching for Top Performance

The What, When, Where, Why and How of Business Coaching

About This Seminar

This program helps those responsible for the performance of others build one of today's most vital management skills-coaching. Be it an immediate staff member or a globally dispersed virtual team, you will learn how to apply proven coaching techniques that motivate and maximize their performance. You will be exposed to the latest research, practical tools and best practices used as you come to understand and personally build your skill to coach in a business environment.

The program includes facilitated discussion, case studies, group exercises and reference materials that help you apply coaching. It consists of three major components:

  • The first is designed to create a framework and broad understanding of what it means to manage in today's global workplace. You will hear about the astonishing realities that most managers are unprepared to deal with in finding, motivating and retaining capable workers. It will set the stage for why coaching skills are relevant and essential.
  • The second component will address coaching-what it is and when, where and how it is applied. You will learn about the different types of coaching and be introduced to up to four proven techniques. You will participate in exercises that include real-life scenarios dealing with today's business challenges.
  • The third and final segment will address building an authentic leadership style. This includes a look at the shifting mix between the "hard and soft" skills that that are needed as mid-career professionals advance into organizational leaders. The program brings home the human factors that underlie business success and looks at a leader's style and responsibility for making talent-their own and others-a strategic priority.

Who Should Attend

  • Individuals responsible for achieving performance results through others
  • Those desiring to gain a better understanding of current approaches to managing in today's work environment
  • Managers seeking to learn individual coaching skills and understand their application to teams and workgroups
  • Any professional interested in coaching as an organizational development tool

Learning Objectives

  • An understanding of the changing demographics and trends important to managing in today's global workforce
  • Appreciation for the new "soft" skills required of today's managers or for those required to achieve results through influencing the performance of others
  • The ability to identify, understand and apply the latest in business coaching techniques
  • A look at what future competencies that will be critical to building authentic leadership skills and successfully managing one's career in the ever-changing world of business

Professor Bio

Rebecca Sohn is founder of a private practice devoted to helping corporations and individual clients assess and develop their leadership capabilities. She has over 25 years of professional experience in Fortune 100 companies and is recognized for her extensive work in coaching senior and officer level executives. Previously, she was the General Manager and practice leader for Lee Hecht Harrison's Pittsburgh operations. She held P&L responsibility and directed the delivery of their executive coaching, talent management and organizational development services for the Central and Eastern regions of the United States. Lee Hecht Harrison is one of the world's leading providers of human capital solutions. Her primary focus remains that of supporting executives in maximizing their individual and their organization's performance.

Outline

  1. Coaching
    • Today's workforce
    • The changing role of managers
    • Hard skills: soft skills
    • Your leadership style-individual and team effectiveness
    • What is coaching? The Coaching Process
    • Why has it become central to maximizing performance?
  2. Coaching Applications
    • The who, what, when, where and why of coaching as a management competency
  3. Proven Coaching Practices
    • Structuring the coaching conversation
    • Barriers and key components for success coaching
    • Coaching Techniques
      • "The Power of Now" - address behavior when it happens
      • "Questions Please"- phrase questions in a coaching way
      • "Promoting Partnerships" - forge partnerships internally & externally
      • "What Others See" - discover different perspectives
      • "Guided Learning" - experiment with new behavior and approaches
      • "Tough Talk" - direct feedback toward new behaviors
  4. Practice and application
    • Practice scenarios
      • Role-plays tailored to real business situations.

Days/Duration

1 day