Director, Center for Healthcare Management
Academic Dean, Marshall Webster Physician Leadership Program
Academic Director, Behavioral Health Fellows Program
PhD, University of Houston
BA, Baylor University
Courses Recently Taught
Organizational Behavior (EMBA)
Foundations of Organizational Behavior (PhD)
Behavioral Research Practicum (PhD)
Carrie Leana is the George H. Love Professor of Organizations and Management at the University of Pittsburgh where she holds appointments in the Katz Graduate School of Business, the School of Medicine, the Graduate School of Public and International Affairs, and the Learning Research and Development Center. She is also Director of the University of Pittsburgh’s Center for Health and Care Work, serves on the Board of Directors of the Aging Institute, and on the national advisory board of the School of Public Health. She is also on the Advisory Board of the European Union Center and the Center for West European Studies.
Carrie’s research and training are in the area of organizational behavior. She has published two books and more than 100 papers on such topics as authority structures at work, employment relations, and human and social capital development. Her research is field-based and has been conducted in such settings as steel mills, public schools, insurance firms, aerospace contractors, police departments, childcare centers, and nursing homes. Her book, Coping with Job Loss (with D. Feldman), was short listed for the National Academy of Management's Best Book of the Year Award. Her paper, Social Capital and Organizational Performance: Evidence from Urban Public Schools (with F. Pil) received the Alfred P. Sloan Foundation's Best Paper Prize in Industry Studies. She also received the Aspen Institute’s Faculty Pioneer Award for Academic Leadership, awarded for generating cutting-edge scholarship with a focus on social impact.
At the University of Pittsburgh, Carrie is Director of the Center for Health and Care Work, a collaboration of the Katz School and the School of Medicine. The goals of the CHCW are to facilitate interdisciplinary research addressing economic and workforce opportunities in the direct care sector; and develop training and executive education programs that apply the research findings of the CHCW to policy and practice. The Center has generated over $2.5million in supported research and educational programs since its inception in 2008.
Carrie was awarded the Viterbo Chair by the U.S. Fulbright Commission and has held visiting international appointments at the Australian Graduate School of Management; the University of Melbourne (Australia); London Business School; La Universita degli Studi della Tuscia (Italy); Universidad Federico Santa Maria (Chile); and Comenius University (Slovakia). Her research has been supported by the National Science Foundation, the Heinz Endowments, The Russell Sage Foundation, the Alfred P. Sloan Foundation, the Commonwealth Fund, and the Wallace Foundation, among others.
Carrie’s teaching focuses on graduate students and executives. She works extensively with doctoral students in and outside the Katz School. Currently she is Academic Dean of the Marshall Webster Physician Leadership Program, and Academic Director of the Behavioral Health Fellows Program. She developed the Katz School’s Management Essentials executive program and is past director of the Executive MBA Program and the Management Program for Executives. She has taught in various academic and executive programs in North America as well as Australia, Brazil, Chile, China, the Czech Republic, Ecuador, Hungary, Ireland, Italy, Slovakia, and the United Kingdom.
Carrie is active in community affairs and has received numerous public service awards, including the Iris Marion Young Award for Political Engagement and the Chancellor’s Distinguished Public Service Award. Leana has served on the boards of directors of local non-profits, including Planned Parenthood of Western PA, the Three Rivers Community Foundation, United Cerebral Palsy, the Regional Jobs Corporation, and the Allegheny County Housing Development Authority. She has written essays and features about her research for popular press outlets such as the Philadelphia Inquirer, the Chicago Tribune, the Wall Street Journal, and the Los Angeles Times.
Carrie is recently elected to the Board of Governors of the Academy of Management, the pre-eminent professional association for organizational scholars with over 20,000 members spanning 115 countries. Her current research is focused on low-wage workers and job attachment.
Recent Publications (last ten years)
Jones, T., Donaldson, T., Freeman, E., Harrison, J., Leana, C., Mahoney, J. & Pearce, J. (2016) Management theory and social welfare: Contributions, extensions, and challenges. Academy of Management Review, in press.
Leana, C. & Meuris, J. (2015) Living to work and working to live: Income as a driver of organizational behavior. Academy of Management Annals, 9, 55-95.
Meuris, J. & Leana, C. (2015) The high cost of low pay: Economic scarcity effects in organizations. Research in Organizational Behavior, 23. 143-158.
Lamberton, C., Leana, C. & Williams, J. (2013) Measuring empathetic care: Development and validation of a self-report scale. Journal of Applied Gerontology, 34(8), 1028-1053.
Appelbaum, E. & Leana, C. (2013) Improving job quality in low-paying jobs: Care workers in the U.S. In V. Alakeson (ed.) The Squeezed Middle: The Pressures on Ordinary Workers in America and Britain. Chicago: University of Chicago Press, pp. 49-60.
Leana, C., Mittal, V. & Stiehl, E. (2012) Organizational behavior and the working poor. Organization Science, 23: 888-906.
England, P., Folbre, N. & Leana, C. (2012) Motivating care work. In Folbre, N. (ed.) For Love or Money: Care Provision in the U.S., NY: Russell Sage, pp. 21-39.
Leana, C. & Kossek, E. (2012) Positive organizational change by and for the working poor. In J. Dutton & K. Golden-Biddle (eds.) Positive Social Change in Organizations, NY: Routledge, pp. 353-378.
Howes, C., Leana, C. & Smith, K. (2012) Paid care work. In Folbre, N. (ed.) For Love or Money: Care Provision in the U.S., NY: Russell Sage, pp. 65-91.
Folbre, N., Howes, C. & Leana, C. (2012) A care policy research agenda. In Folbre, N. (ed.) For Love or Money: Care Provision in the U.S., NY: Russell Sage, pp. 183-204.
Leana, C. (2011) The missing link in school reform. Stanford Social Innovation Review, 9(4): 30-35.
Rosen, J., Stiehl, E., Mittal, V. & Leana, C. (2011) Stayers, leavers, and switchers among certified nursing aides: A longitudinal investigation of staff reduction and turnover. The Gerontologist, 51: 597-609.
Pil, F. & Leana, C. (2009) Applying organization research to public school reform. Academy of Management Journal, 52:1101-1124.
Leana, C.R., Appelbaum, E. & Shevchuk, I. (2009) Work process and quality of care: Encouraging positive job crafting in childcare classrooms. Academy of Management Journal, 52: 1169-1192.
Finalist: Center for Positive Organizational Scholarship 2010 Best Paper Award.
Mittal, V., Rosen, J. & Leana, C. (2009) A dual-process model of retention and turnover in the direct care workforce: Insights from qualitative research. The Gerontologist, 49: 623-634.
Pinto, J., Leana, C. & Pil, F. (2008) Corrupt organizations or organizations of corrupt individuals? Two models of organizational corruption. Academy of Management Review, 33: 685-709.
Leana, C. & Pil, F. (2006) Social capital and organizational performance: Evidence from urban public schools. Organization Science, 13: 1-14.
Alfred P. Sloan Foundation Best Paper Prize in Industry Studies
Ghitulescu, B. & Leana, C. (2006) Human resource management practices in the knowledge economy: Developing human and social capital. In R. Burke & C. Cooper (eds.) The Human Resources Revolution: Research and Practice, Elsevier, pp. 197-212.
Papers Under Review
Leana, C., Meuris, J. & Lamberton, C. “More than a feeling: The role of empathetic care in promoting patient safety and worker attachment in healthcare.” Revise and resubmit.
Stiehl, E., Kossek, E., Keller, Q. & Leana, C. “Care flows in organizations.” Revise and resubmit.
Stiehl, E., Mittal, V., Leana, C. & Rosen, J. “Job resources, job satisfaction and emotional exhaustion among direct care workers.” Under review.
Stiehl, E., Leana, C. & Mittal, V. “Household income, self-efficacy, and prosocial behavior.” Under review.
Awards and Honors
Iris Marion Young Award for Political Engagement, University of Pittsburgh
Finalist, Center for Positive Organizational Scholarship Best Paper Award
Faculty Pioneer Award for Academic Leadership, Aspen Institute
Alfred P. Sloan Foundation Best Paper Prize in Industry Studies
Chancellor’s Award for Distinguished Public Service, University of Pittsburgh
Katz Excellence in Research Award, University of Pittsburgh
Katz Excellence in Teaching Award, University of Pittsburgh
Fulbright Senior Chair Award, Fulbright Commission
American Council on Education: National Identification Program for the Advancement of Women in Higher Education
Cullen Dissertation Award
Public Service Awards: Champion of Change Award; TRCF Leadership Award; Community Champion Award; Community Change Award; National Council for Urban Peace and Justice; Allegheny County, PA Commendation for Citizenship; Ohio Valley Coalition for Industrial Retention and Renewal; Pittsburgh City Council Citizenship Commendation
External Grant Awards (last five years)
PI: “Predictors and outcomes of empathy in care work.” Russell Sage Foundation, 2013-15, $35,000.
PI: Center for Health and Care Work Operating Grant, Staunton Farm Foundation, 2013-14, $127,000.
PI: “Human and social capital in public schools.” Learning Research and Development Center, 2012-14, $50,000.
Co-PI: “Human and social capital in public schools.” Alfred P. Sloan Foundation, 2012-15, $117,826.
PI: “The effect of employment status congruence, worksite context, and formalization on caregiver and care recipient outcomes in long-term care.” Russell Sage Foundation, 2011-2015, $159,477.
Co-PI: “Working group on care.” Russell Sage Foundation, 2009-2013, $300,000.
PI: “Quality care through quality jobs.” PA Department of Labor and Industry, 2009-2010, $250,000.
Current Professional Service
Board of Governors: Academy of Management, 2015-18 (elected)
Senior Area Editor (Organization Science): Behavioral Science and Policy Association Journal
Special Issue Editor: Academy of Management Review, 2016; Academy of Management Review, 2017
Current Editorial Board: Organization Science; International Public Management Review