Congratulations, Executive MBA in Healthcare Graduates!
Congratulations to the Fall 2022 graduates of the Executive MBA in Healthcare program in the University of Pittsburgh’s Joseph M. Katz Graduate School of Business. The students, all with 10+ years of experience in a wide range of roles across the healthcare industry,...
Lisa Cherok Wins Award for Outstanding Career Achievement
Lisa Cherok, director of admissions for Pitt’s College of Business Administration, has been named winner of the 2022 Chancellor’s Staff Award for Outstanding Career Achievement, the University’s highest staff honor. In his message, Chancellor Patrick...
Meet Pitt’s First Mitchell Scholar Alexander Firestine
Pitt Business undergrad Alex Firestine says becoming the University of Pittsburgh’s first-ever Mitchell Scholar winner is “life-changing.” Announced on November 20, 2022, Firestine was one of 12 George J. Mitchell Scholars chosen among college students nationwide to...
Racial Bias in Customer Service on Twitter (now X)
This paper by Assistant Professor Priyanga Gunarathne and others provides the first large-scale evidence of business-to-customer racial bias (B2C bias) on a digital platform, on which the perpetrators are individual employees who act on behalf of a company and the victims are customers.