PhD in Business Analytics and Operations // Collaborative Research

Collaborative Research

Our collaboration frequently results in articles that are published in top journals. Some recent examples over the last several years include the following. Note: PhD students are listed in bold type.

Aflaki A, Zhang Q (2025) Is your price personalized? Alleviating customer concerns with inventory availability information. Oper. Res. 0(0).

Balakrishnan A, Banciu M, Glowacka K, Mirchandani P (2013) Hierarchical approach for survivable network design. European J. Oper. Res., Accepted for publication.

Banciu M, Gal-Or E, Mirchandani P (2010) Bundling strategies when products are vertically differentiated and capacities are limited. Management Sci. 56:2207–2223.

Banciu M, Mirchandani P (2013) New results concerning probability distributions with increasing generalized failure rates. Oper. Res. 61:925–931.

Cooper O, Tadikamalla P, Shang J (2012) Selection of a third-party logistics provider: Capturing the interaction and influence of performance metrics with the analytical network process. J. Multi Criteria Decis. Anal. 19:115–128.

Cui T, Hamilton M (2025)  Optimal feature-based market segmentation and pricing. Oper. Res., Forthcoming.

Foster K, Penninti P, Shang J, Kekre S, Hegde GG, Venkat A (2018) Leveraging big data to balance new key performance indicators in emergency physician management networks. Prod. Oper. Manag. 27(10):1795–1815.

Glowacka K, Lowe TJ, Wendell RE (2012) The impact of non-agility on service level and project duration. Decision Sci. 43(5):957–971.

Glowacka K, May J, Goffman R, May E, Milićević AS, Rodriguez K, Tjader Y, Vargas D, Vargas LG (2017) On prioritizing on-time arrivals in an outpatient clinic. IIE Trans. Healthcare Syst. Eng. 7:93–106.

Groening C, Yildirim P, Mittal V, Tadikamalla P (2014) Hedging customer risk. Customer Needs Solut. 1:105–116.

Gu W, Foster K, Shang J (2016) Enhancing market service and enterprise operations through a large-scale GIS-based distribution system. Expert Syst. Appl. 55:157–171.

Gu W, Foster K, Shang J, Wei L (2019) A game-predicting expert system using big data and machine learning. Expert Syst. Appl. 130:293–305.

Harris SL, May JH, Vargas LG (2016) Predictive analytics model for healthcare planning and scheduling. European J. Oper. Res. 253(1):121–131.

Huang C, Chen L, Tadikamalla PR, Gordon MM (2021) Valuation and investment strategies of carbon capture and storage technology under uncertainties in technology, policy and market. J. Oper. Res. Soc. 72(2):292–303.

Laik J, Mirchandani P (2023) Effect of seasonality, sales growth rate, and fiscal year end on cash conversion cycle. Decision Sci.

Lin YH, Kulangara N, Foster K, Shang J (2020) Improving green market orientation, green supply chain relationship quality, and green absorptive capacity to enhance green competitive advantage in the green supply chain. Sustainability 12(18):7251.

Luo J, Valdés L, Linardi S (2025) Experienced and prospective wait in queues: A behavioral investigation. Manufacturing & Service Operations Management, Forthcoming.

May JH, Shang J, Tjader YC, Vargas LG (2013) A new methodology for sensitivity and stability analysis of analytic network models. European J. Oper. Res. 224(1):180–188.

Nenova ZD, May JH (2016) Determining an optimal hierarchical forecasting model based on the characteristics of the data set. J. Oper. Manag. 44:62–68.

Nenova ZD, Shang J (2022) Chronic disease progression prediction: Leveraging case-based reasoning and big data analytics. Prod. Oper. Manag. 31(1):259–280.

Nenova ZD, Shang J (2022) Personalized chronic disease follow-up appointments: Risk-stratified care through big data. Prod. Oper. Manag. 31(2):583–606.

Pringle JL, Milićević AS, Fawcett JA, May JH, Kearney SM, Tjader YC, Vargas DL, Vargas LG, Radack JP, Alaigh PL (2019) MyVA access: An evaluation of changes in access for a system-wide program implemented in the Veterans Health Administration. Amer. J. Med. Qual. 34(3):266–275.

Ramasubbu N, Shang J, May JH, Tjader Y, Vargas L (2018) Task interdependence and firm performance in outsourced service operations. Manufacturing & Service Operations Management.

Roumani YF, May JH, Strum DP, Vargas LG (2013) Classifying highly imbalanced ICU data. Health Care Manag. Sci. 16:119–128.

Sava MG, Dolan JG, May JH, Vargas LG (2018) A personalized approach of patient–health care provider communication regarding colorectal cancer screening options. Med. Decis. Making 38(5):601–613.

Sava MG, May JH, Shang J, Vargas LG, Dolan JG (2022) A unified framework for joint patient-physician collaboration: The colorectal cancer screening problem. J. Oper. Res. Soc. 73(6):1211–1226.

Sava MG, Stanciu A, Dolan JG, May JH, Vargas LG (2022) Implications of the stability analysis of preferences for personalised colorectal cancer screening. J. Multi-Criteria Decis. Anal. 29(3–4):244–258.

Sava MG, Vargas LG, May JH, Dolan JG (2020) An analysis of the sensitivity and stability of patients’ preferences can lead to more appropriate medical decisions. Ann. Oper. Res. 1–39.

Shang J, Tjader YC, Vargas LG (2010) Offshore outsourcing decision making: A policy-maker’s perspective. European J. Oper. Res. 207(1):434–444.

Tjader YC, May JH, Shang J, Vargas LG, Gao N (2014) Firm-level outsourcing decision making: A balanced scorecard-based analytic network process model. Internat. J. Production Econom. 147:614–623.

Valdés L, Young-Hyman T, Gilbertson E, Bhattacharya CB, Hahl O (2025) The authenticity of purpose claims: Firm capacity and job seeker responses to recruitment efforts. Management Sci., Forthcoming.

Wendell RE, Lowe TJ, Gordon MM (2023) Dangers in using earned duration and other earned value metrics to measure a project’s schedule performance. Cent. Eur. J. Oper. Res. 31:665–680.

Working Papers

Aflaki A, Hamilton M, Tari K, Xing E, Pricing the roses in online matching platforms.

Aflaki A, Zhang Q, Rating systems under customer disconfirmation bias: Asymptotic behavior and granularity.

Bergdolt D, Mirchandani P, Using GPS to navigate the connection between physician workload and medical malpractice risk.

Cui T, Hamilton M, Fresh Rating System: Structure, Incentives, and Fees.

Cui T, Hamilton M, Pricing Strategies for Online Dating Platforms.

Pensamiento G, Valdés L, Selection, payment, and information assessment in social audits: A behavioral experiment. Manufacturing & Service Operations Management, Major revision invited.

STUDENT SPOTLIGHT

I have met so many talented professional students at Katz—every networking opportunity is a chance to learn more about the unique businesses serving the Pittsburgh area, as well as a chance to gain knowledge and insight into what other classmates do. There’s learning everywhere at Katz—not just in the classroom.

Tyler Wilson

MBA '19

It’s more than just a career plan. It will help you evaluate what kind of professional you want to be, what kind of skills you want to develop. You are not just bringing home a certificate, but you are a better professional and a better person.

Sabine Rossi

MBA '19